Introduction to usability testing for survey research
It’s always fascinating to encounter a profession with overlapping interests to our own in UX. The one I’ve been learning this year is survey methodology, and was delighted to find out that they’re...
View ArticleSurvey book of the month, October 2011
Which is better: an open question or a closed one? Should you include a “don’t know” option in your closed questions? Is there a “right” order for asking questions? If topics like these concern you,...
View ArticleHow to do a survey in six steps
Question: What’s the difference between a questionnaire and a survey?Answer: A questionnaire is a series of questions and answers on a topic; a survey is the overall process of obtaining useful...
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Survey book of the month, December 2011
Many of us will be doing a lot of gift-giving this month, so I’ve chosen a book that would be just right for someone who enjoys something thought-provoking and a bit out of the usual: Through the...
View ArticlePresentation on the survey process
A couple of days ago, I mentioned that I’d finally worked out a survey process: how to do a survey in 6 steps. It’s been evolving in a series of workshops, and the most recent one was at the J.Boye...
View ArticleSurvey seminar: resources and slides
Thanks to everyone who attended my Virtual Seminar “Designing effective surveys” on 28th February 2012. If you missed it, you can: purchase the recording from User Interface Engineering view the slides...
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Three reasons why your response from your panels may not be what you want
What might turn an honest, happy respondent into a despondent cheat? I’m a dedicated survey respondent. I have lots of reasons why I tenaciously try to respond to every survey invitation that I get:...
View Article10 tips for better UX surveys
Are you a bit sceptical about surveys? I was too – but researching this book has changed my mind. If a survey is going to happen anyway, we need to make sure it’s a good one. So the first part of this...
View ArticleThe design of survey forms at GOR 2014
Where does a form end and a survey begin? That was my challenge when I was invited to lead a half-day workshop on forms design at the General Online Research conference 2014 in Cologne, Germany. The...
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An unanswerable survey invitation
“Choose a single question and get it in front of some users” – that’s what I wrote myself in my aims for this book. Evernote recently send me an email that corresponds to that advice. The single...
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